Managing Donors

What Are Donor Comments and How Do They Boost Engagement?

Donor comments let supporters share messages with their contributions, creating social proof that encourages more giving. Learn how to enable,...

Understand: Donor Profiles

Learn about your donors by viewing their data in one location.

How-to: View and Resend Emails (Donor Profiles)

View any emails you send and resend them to donors whenever you need.

Understand: Receipts vs. Transaction Confirmations

Learn how receipts differ from transaction confirmations based on the information they contain.

How-to: Edit Donor Comments

Manage your Donor Feed by editing or removing the comments left by donors.

How-to: View and Resend Receipts

View the receipts for any donations and resend them to donors who request them.

How-to: Update Donor Information for Completed Transactions

Edit donor information for a contribution after the transaction has already been made.

Insights: What to Do If a Donor Doesn’t Receive a Receipt

Troubleshoot common issues that may prevent donors from receiving their email receipt.

How-to: Email All Donors

Easily send a mass email to all of your donors whenever you need.