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  4. How-to: Disable Write-In Donations for Peer-to-Peer Campaigns

How-to: Disable Write-In Donations for Peer-to-Peer Campaigns

Control whether donors can write in names when crediting Participants or Teams for their donations.

When you run a Peer-to-Peer Campaign on RallyUp, donors can credit Participants* or Teams* for their donations. Donors can select the Participant or Team by choosing them from a dropdown. If they can’t find the Participant or Team they’re looking for, they can write in the name:

1680711589627 image (1)

Benefits of allowing write-in donations include:

  • Donors don’t have to wait for a Participant or Team to sign up before making donations. Donors can donate right away, and you can assign the donations to the correct Participant or Team after they sign up.
  • Donors won’t abandon their donations if they can’t find the right Participant’s or Team’s name.

If you don’t want to allow donors to make write-in donations, you can turn this setting off anytime, even when your Campaign is live.

Disable Write-In Donations

  1. Go to Campaigns in the left menu.
  2. If you have chosen a list view, click on the Campaign title. If you have chosen a grid view, click on the Campaign image.
  3. Select Campaign Setup*.
  4. Go to Options in the timeline at the top and select Peer-to-Peer Options.
  5. Scroll down to Allow supporters to credit their donations to Participants/Teams that don’t appear on the Participant/Team list:
1687452641368 disable+write+in+donations

This setting will be turned on (toggle will be on the right) by default.

  1. Click on the toggle to turn this setting off (toggle will shift to the left):
1687452803577 write+in+donations+disabled

Good to Know

  • If you allow write-in donations, you’ll need to manually assign each one to the correct Participant or Team so that everyone is credited properly and your reports remain accurate: How-to: Credit a Write-in Donation.
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