Text your supporters a direct link to your Participant Center using a unique keyword.
If you’re running a Peer-to-Peer or A-Thon Campaign where supporters can register to help raise funds, Text-to-Register makes it easy for supporters to sign up from their mobile devices. When they text a unique keyword of your choosing to 33100, they’ll receive a response with a link to your Participant Center.
What should I know before enabling Text-to-Register?
- You can only enable Text-to-Register if you’ve enabled public registration and added a Participant Center to your Campaign.
- Text-to-Register is powered by Twilio. Twilio’s Messaging Policy forbids sending messages related to cannabis and CBD or the marketing or sale of a cannabis product since they aren’t legal everywhere in the United States. If you or your supporters are based in the US and your Campaign involves cannabis or CBD products, you shouldn’t use this feature.
- Your Text-to-Register keyword will start working as soon as your Campaign goes live. The keyword will not work while your Campaign is still in draft.
How do I enable Text-to-Register on my Campaign?
- Go to Campaigns in the left menu.
- If you have chosen a list view, click on the Campaign title. If you have chosen a grid view, click on the Campaign image.
- Select Campaign Setup.
- Go to Peer-to-Peer in the timeline at the top.
- Scroll down to Optional settings and select Show optional settings.
- Scroll down to Promote your Peer-to-Peer Campaign with Text-to-Register and click on the toggle so it shifts to the right.
- Enter a keyword. The keyword should be easy for your donors to remember. (Examples: GIVE2025, DONATE NOW, SAVEWHALES25)
- Select Check Availability to see if your chosen keyword is available. If it’s not, try adding numbers or using a different word.
- If you have supporters outside of the US, you can check the box next to Make Text-to-Register available to supporters outside the US. International donors can use this number if they’re able to receive US-based messages on their mobile device.
- Select SAVE.
What do donors see when they use Text-to-Register?
When donors text your selected keyword to 33100, they get a message back with a link to your Participant Center:
Frequently Asked Questions
What is Text-to-Register and how does it work?
Text-to-Register allows supporters to quickly access your Participant Center by texting a unique keyword to 33100. They instantly receive a text message back with a direct link to your Participant Center, making it easy to sign up from their mobile devices.
Can I use Text-to-Register for Campaigns involving cannabis or CBD products?
No, if you or your supporters are based in the United States and your Campaign involves cannabis or CBD products, you cannot use Text-to-Register. This restriction exists because Twilio’s Messaging Policy prohibits cannabis-related messages since these products aren’t legal everywhere in the US.
What happens if my chosen Text-to-Register keyword is already taken?
If your keyword isn’t available, try adding numbers (like GIVE2025) or using a different word combination. Keywords should be easy to remember while being unique enough to be available in the system.
Can international supporters use Text-to-Register?
Yes, you can enable Text-to-Register for supporters outside the US by checking the appropriate box during setup. International supporters can use the US-based number (33100) if their mobile device can receive US-based text messages.
When does my Text-to-Register keyword start working?
Your Text-to-Register keyword will start working as soon as your Campaign goes live. The keyword will not function while your Campaign is still in Draft Mode, so make sure to publish your Campaign before promoting the keyword.