Learn everything you need to know about using Stripe to process payments and collect funds.
Stripe is one of the payment processors you can use to collect the funds you raise. Stripe is a trusted PCI Level 1 processor that transacts billions of dollars every year for some of the world’s largest companies.
Understand: How RallyUp Keeps Your Data Secure
What payment methods does Stripe accept on RallyUp?
If you use Stripe to collect funds, donors can pay using credit and debit cards, GooglePay, and ApplePay. You can also optionally enable check payments.
What are the payment processing fees for Stripe?
Stripe charges a fee for payment processing. Your fee rate will depend on a number of factors including your 501(c) status. RallyUp does not receive any portion of these fees.
Understand: Debit and Credit Card Processing Fees
Understand: How RallyUp Fees Appear in Your Stripe or PayPal Dashboard
Can nonprofits get a discount on Stripe fees?
Stripe offers a discount to nonprofit organizations. To receive the discounted rate, you can contact Stripe at nonprofit@stripe.com. Once a discount is negotiated, update the payment processing fee rate in the Payment Processing section of your account so that the reports generated by RallyUp will accurately reflect the new rate.
How-to: Update Your Credit Card Processing Rate
Understand: Why You Haven’t Heard from Stripe about Your Nonprofit Discount
How do I link a Stripe account to RallyUp?
Linking a Stripe account to your RallyUp account allows you to receive funds raised directly into your bank account. You can create a new Stripe account or link an existing Stripe account.
Please note that this account is with Stripe, not RallyUp. Thus, the terms of this account are negotiated with Stripe, not RallyUp. When a Stripe account is linked, all payments go through this Stripe account. The funds are not routed through RallyUp at any point.
Can I pass processing fees on to donors?
If you opt for Flex pricing, you have multiple options for passing the credit card processing fees on to donors.
How-to: Pass Campaign and Donation Page Fees on to Donors
What are the limitations of using Stripe?
Stripe has its own terms of service. If you create a new account, Stripe will review your information to ensure that your organization is approved according to its terms of service. Stripe also audits the transactions running through your account.
Please note that Stripe is not supported in all countries. If Stripe isn’t supported in your country, you can opt to set up a PayPal account instead or contact Stripe to request a special invitation.
Frequently Asked Questions
What is Stripe and why should I use it?
Stripe is a trusted PCI Level 1 payment processor that transacts billions of dollars annually for major companies worldwide. It allows your donors to pay using credit cards, debit cards, GooglePay, and ApplePay.
Does RallyUp receive any portion of Stripe processing fees?
No, RallyUp does not receive any portion of the payment processing fees charged by Stripe. These fees go directly to Stripe and the card-issuing banks.
How do I get the nonprofit discount from Stripe?
Contact Stripe directly at nonprofit@stripe.com to negotiate a discounted rate. Once approved, update your payment processing fee rate in RallyUp’s Payment Processing section so reports will reflect the new rate accurately.
Where do funds go when I link a Stripe account?
When you link a Stripe account, all payments go directly through your Stripe account into your bank account. The funds are never routed through RallyUp at any point in the process.
Can I link an existing Stripe account or do I need to create a new one?
You can do either—create a new Stripe account or link an existing Stripe account to your RallyUp account. The choice is yours based on your organization’s needs.
Is Stripe available in all countries?
No, Stripe is not supported in all countries. If Stripe isn’t available in your country, you can set up a PayPal account instead or contact Stripe to request a special invitation.
What happens if my Stripe account doesn’t meet their terms of service?
Stripe reviews all new accounts to ensure organizations meet their terms of service. Stripe also audits transactions running through existing accounts. If there are any issues, Stripe will contact you directly.
What other features and restrictions should I know about?
Understand: Restrictions for Offering Firearms or Alcohol as Prizes
How-to: Limit Eligible Donors to Certain Geographical Areas
Understand: Why Your Stripe or PayPal Account Status Is “Pending”