Learn about payout timelines for different payment processors on RallyUp.
Understanding when you’ll receive the funds from your RallyUp Campaign depends on which payment processor you’re using. RallyUp supports multiple payment collection options, each with different payout schedules and timelines. Knowing your expected timeline helps you plan your organization’s cash flow and budgeting.
What payment processors does RallyUp support?
RallyUp integrates with four primary payment processors to give you flexibility in how you collect and receive funds:
- Stripe
- PayPal
- Pledge
- GivingStream
Stripe and PayPal offer the fastest access to your funds with daily or near-daily transfers directly to your bank account. Pledge consolidates donations and delivers them monthly, which works well for organizations that prefer predictable disbursement schedules. GivingStream specializes in donor-advised fund contributions and follows a longer verification timeline to ensure all payments are confirmed before disbursement.
How do I verify which Stripe or PayPal account is linked to my RallyUp account?
To confirm which Stripe or PayPal account your funds are being sent to, check your payment processing settings in RallyUp:
- Go to Account Navigation in the left menu and select Organization Settings.
- Select Payment Processing.
- Review the Stripe or PayPal account listed to confirm it matches the account your organization uses.
Once you have confirmed the linked account, log into your Stripe or PayPal Dashboard to view your payout history and confirm that funds have been received.
How long does it take to receive funds through Stripe?
Stripe typically transfers funds to your bank account daily. The exact timing depends on your payout schedule settings, which you can customize in your Stripe Dashboard. Most organizations receive their funds within 2-3 business days of the donation being made. If you need to adjust your payout frequency or banking details, you can manage all these settings directly through Stripe’s platform without contacting RallyUp support.
You do not need to take any action after your Campaign ends to receive your funds. RallyUp sends donations to your linked Stripe account automatically as they are collected — funds are not held until the Campaign concludes. By the time your Campaign ends, most of your funds are already on their way to your bank account through your standard payout schedule.
How long does it take to receive funds through PayPal?
PayPal also processes fund transfers on a daily basis, similar to Stripe. Once donations are processed through PayPal, they’re typically available in your PayPal account immediately and can be transferred to your linked bank account. Standard bank transfers from PayPal usually take 1-3 business days, though you may have options for instant transfers depending on your PayPal account settings. You manage your payout preferences directly through your PayPal account dashboard.
You do not need to take any action after your Campaign ends to receive your funds. RallyUp sends donations to your linked PayPal account automatically as they are collected — funds are not held until the Campaign concludes. By the time your Campaign ends, most of your funds are already on their way to your bank account through your standard payout schedule.
How long does it take to receive funds through Pledge?
Pledge operates on a monthly disbursement schedule, automatically delivering funds to your organization within 15 days of the end of each calendar month. For example, if you receive donations throughout January, those funds will be transferred to your organization by February 15th. This consolidated monthly payout system simplifies accounting and provides predictable fund delivery dates. Pledge handles the entire disbursement process automatically—you don’t need to request payouts or manage transfer schedules.
How long does it take to receive funds through GivingStream?
GivingStream follows the longest timeline due to its specialized verification process for donor-advised fund contributions. When your Campaign ends, GivingStream is automatically notified and begins processing. Funds are held for 90 days before disbursement to account for any canceled or disputed payments. This extended holding period ensures all contributions are verified and finalized before your organization receives the funds. The 90-day timeline begins after your Campaign’s end date, not from individual donation dates.
Can I change my payout schedule?
Your ability to modify payout schedules depends on which payment processor you’re using. For Stripe, you have full control to adjust your payout frequency and schedule through your Stripe Dashboard settings. PayPal also allows you to manage transfer preferences in your account settings. However, Pledge and GivingStream operate on fixed disbursement schedules—monthly for Pledge and 90 days post-Campaign for GivingStream—that cannot be customized. These fixed schedules are part of how these processors verify and secure donations before release.
Frequently Asked Questions
Do all payment processors charge the same fees?
No, each payment processor has different fee structures and pricing models. Stripe and PayPal typically charge per-transaction fees, while Pledge and GivingStream may have different pricing arrangements. For current fee information specific to each processor, contact RallyUp support or review the payment processor’s documentation. Your choice of payment processor should consider both payout timing and associated costs.
What happens if my bank account information is incorrect?
If your banking details are incorrect, your payout will fail and the funds will remain with the payment processor until you update your information. For Stripe and PayPal, you can correct banking details directly in your payment processor dashboard.
Are there any delays during holidays or weekends?
Bank transfer timelines can be affected by weekends, federal holidays, and your bank’s processing schedule. While payment processors may initiate transfers on weekends or holidays, your bank may not process deposits until the next business day. For time-sensitive fundraisers, factor in potential delays around holiday periods when planning your Campaign timeline and budgeting.
How can I track when funds have been transferred to my account?
Each payment processor provides transaction history and payout tracking through their respective dashboards. Stripe and PayPal offer detailed payout reports showing exactly when funds were transferred to your bank account. For Pledge and GivingStream, you’ll receive notifications when disbursements are processed. You can also monitor your bank account statements to confirm when deposits arrive from each processor.
Do I need to do anything to receive my funds after my Campaign ends?
No — RallyUp sends funds to your linked account automatically as donations are collected throughout your Campaign. You do not need to request a payout or take any action when your Campaign ends.
How do I check which payment processor account is connected to my RallyUp account?
Go to Account Navigation in the left menu, select Organization Settings, then select Payment Processing. The account linked to your organization is listed there. If you need to update the linked account, you can do so from the same page.