Understand: Create My Campaign

Submit a request and let RallyUp’s team build your Campaign for you, for free, in about one business day.

Create My Campaign (CMC) is a concierge setup service where a member of RallyUp’s team builds your fundraising Campaign on your behalf. Instead of spending time on technical configuration, you can focus on your mission while RallyUp handles the initial setup. Once your Campaign is ready, you will receive an email notification and can log in to review everything, make edits, and add any additional content before going live. 

Not yet ready to submit a request? Check out our demo Campaigns here: https://rallyup.com/demos/.  

If you need help planning instead, you can schedule a short chat with one of our account executives


What is the Create My Campaign service? 

Create My Campaign (CMC) is a done-for-you Campaign setup service available on RallyUp. When you submit a CMC request, a real member of RallyUp’s team — not an automated system — reviews your submission and builds the initial version of your Campaign in about a business day.  

The more information you provide, the better RallyUp can customize your Campaign to meet your needs. If they have any questions, RallyUp will reach out via email for clarification.  

What RallyUp Does 

  • Set up the main fundraising Component and add the first item (e.g., set up your Auction and add the first Auction item for you) 
  • Set up additional Components (if any) and add placeholder items for each that you can update later 
  • Write a compelling Campaign description and headline 
  • Write your organization profile 
  • Brand your account with logos and colors that match your website 
  • Add your social media links to your page (if any) 
  • Add a banner image, either created by us or using assets you provide 
  • Add a progress bar for your fundraising goal 

What You Do 

  • Update any text or images you would like to change 
  • Add any additional items (Raffle prizes, Auction items, etc.) if needed 
  • Launch your Campaign 
  • After launch, update your Campaign as often as you need (see How-to: Update Your Campaign After Publishing to learn what changes you can make after going live)

How do I submit a Create My Campaign request? 

To submit a CMC request: 

  1. Go to Account Navigation in the left menu and select Campaigns
  2. Click on NEW CAMPAIGN, then select Let RallyUp Build It For Me
  3. Complete the request form with your Campaign details, including your event type, fundraising goal, and any supporting materials. The more information you provide, the better we can customize your Campaign to your exact needs. 
  4. Select Submit, which will open a chat, then send a quick message to confirm your submission. 

        What happens after I submit my Create My Campaign request? 

        After you submit your CMC request, RallyUp’s team will review your details and begin building your Campaign. Here is what to expect: 

        1. RallyUp’s team receives your request, and it is assigned to a team member. 
        2. Your Campaign is built based on the details you provided. This typically takes about one business day. If they have any questions, RallyUp will reach out via the email address on your account for clarification, so keep an eye on your inbox. 
        3. You receive an email notification when the Campaign is ready to review. 
        4. You log in, review the Campaign, make any edits you need, and publish when you are ready. The notification email will include easy-to-follow guides for how to make changes. 

              If you do not receive an email within 2 business days, check your spam or junk folder. If you still cannot find it, contact RallyUp support and reference your CMC request. 


              What should I do while I wait for my Campaign to be built? 

              You do not need to take any action while your Campaign is being built. There is no need to start over or create a new Campaign manually — simply wait for the email notification. 

              If you see the message “Please Check Back Later” when viewing your Campaign, this is expected. Your Campaign is still being set up and will be fully populated once the RallyUp team completes the build. 

              While you wait, you can prepare for the next steps: 

              • Gather additional content. Collect images, item descriptions, sponsor logos, or any other materials you want to add once the Campaign is ready. 
              • Review related articles. Get familiar with how Campaigns work so you are ready to review and customize yours when it arrives. 

              What can I do once my Campaign is ready? 

              Once you receive the email notification that your Campaign is ready, log into RallyUp and review everything. You can make as many changes as you need before publishing, if needed: 

              • Edit Campaign settings. Update your Campaign name, fundraising goal, dates, and event details at any time. 
              • Add or edit items. Upload additional items, edit existing ones, or remove any that do not apply. 
              • Upload additional images and branding materials. Add photos, sponsor logos, and other visuals to your Campaign page. 
              • Preview your Campaign page. See exactly how your Campaign will look to donors and guests before you go live. 

              Nothing is published until you choose to go live, so take your time reviewing and customizing. 


              Frequently Asked Questions 

              Is Create My Campaign handled by a person or an automated system? 

              Create My Campaign is handled by a real member of RallyUp’s team — not an AI bot or automated process. A team member personally reviews your submission and builds your Campaign based on the details you provided. 

              How long does it take to receive my completed Campaign? 

              CMC requests are typically completed within one business day. You will receive an email notification when your Campaign is ready to review. 

              Why do I see “Please Check Back Later” on my Campaign? 

              This message appears while your Campaign is still being built. It means your Campaign exists in the system but has not yet been fully set up by RallyUp’s team. Once the build is complete and you receive your email notification, your Campaign content will be visible. 

              Can I edit the Campaign after RallyUp builds it for me? 

              Yes. Once you receive the email notification, you can log in and make any changes you need — including editing settings, adding items, uploading images, and more. Nothing goes live until you publish the Campaign. 

              What if I don’t hear back within 2 business days? 

              Check your spam or junk folder first. If the email is not there, contact RallyUp support and reference your CMC request so the team can follow up. 

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