Funding and Service Fee Policy
As an Administrator who has access to an organization account on RallyUp, you may choose to receive Contributions made to your Campaign(s) by using your own Stripe credit card processing account (“Direct Funding”), or by using RallyUp’s Stripe credit card processing account (“Managed Funds”).
The funds in your Stripe account will be provided to you on the basis defined between you and Stripe by the settings in your Stripe account and per the terms of the Stripe Services Agreement.
The 90-day holding period may be reduced or waived for a specific Administrator or Campaign at the discretion of RallyUp. RallyUp will, in cases of a reducing or waiving of the holding period, hold back the greater of an amount equal to 10% of the retained contributions or an amount equal to the largest Contribution made to the Campaign for which the retained Contributions were held for (collectively, the “Holdback”), for 90 days after remitting the initial portion of the retained Contributions. The Holdback amount will be released after 90 days, less the amount of any Costs that occurred. If the amount of the Holdback is insufficient to pay the Costs that are occurred, we will invoice you for the remaining amount per the terms of the Service Fees section below. RallyUp has no obligation to reduce or waive the holding period for any reason.
Advocate Funding. Contributions made to Campaign(s) created by Administrators who do not have access to an organization account on RallyUp (“Advocate” Users) will be received using Managed Funds. RallyUp may, at its discretion, make or require a change to this policy for any specific Campaign.
Administrators may be charged a Service Fee as a portion of the Contributions they receive. Service Fees are effective on the date that they are posted to the RallyUp Pricing Page and will be incurred at the then-current rate. If we make any material change to the Service Fees, we will notify Users by sending an email, by posting a notice through the Services, or by other means as deemed appropriate. Your continued use of the Services or the Site after any such change in Service Fees constitutes your acceptance of these changes.
Service Fees may vary based on the type of the Campaign they apply to and the selections made by the Administrator when they create a Campaign. Service Fees apply to every Contribution, even if a specific Contribution is later refunded or is deemed to be not valid for any reason.
Service Fees are exclusive of all taxes, levies, or duties imposed by taxing authorities. You are solely responsible for payment of all such taxes, levies, or duties. You agree to pay all such taxes, levies or duties that may be applicable to Contributions collected for your Campaign(s).
Contributions are subject to additional processing fees in addition to the Service Fees. These include, but are not limited to, credit card processing fees, credit card chargeback fees, wire transfer fees, and other processing costs (“Costs”).