Add a shipping charge to each Storefront item purchase to offset fundraising costs.
Running a Storefront may involve shipping the items sold to your donors, which will incur shipping costs. RallyUp allows you to offset these costs by adding a flat shipping charge that will be automatically added to each donor’s total purchase, regardless of how many items they buy.
How do I add a shipping charge to Storefront items?
- Select Campaigns from the left menu.
- If you have chosen a list view, click on the Campaign title. If you have chosen a grid view, click on the Campaign image.
- Select Campaign Setup*.
- Go to Storefront in the timeline at the top.
- Scroll down to Optional settings and select Show optional settings.
- Scroll down to Do you want to add a shipping cost to item purchases?:
- Check the box and add your shipping cost amount, then select Save.
Frequently Asked Questions
How does the shipping charge work for multiple item purchases?
The shipping charge is a flat fee automatically added to each donor’s total purchase, regardless of how many items they buy. It’s applied once per transaction, not per individual item.
Can I set different shipping costs for different items?
No, RallyUp applies a single flat shipping charge per transaction. You cannot set variable shipping costs based on item size, weight, or destination at this time.
Where do I find the shipping cost setting in my Campaign?
Go to Campaigns, select your Campaign, then Campaign Setup. Go to Storefront in the timeline, scroll to Optional settings, select Show optional settings, then scroll to “Do you want to add a shipping cost to item purchases?”
Can I track shipping costs in my reports?
Yes, if you add a shipping charge, you can use the View Donations report to track your shipping costs. Learn more in our guide on how to export donation and donor reports.
Are there any Campaign types where I can’t add shipping charges?
Yes, if you’re running a Campaign as an Advocate or Corporate Social Responsibility program, you won’t be able to add shipping charges to Storefront items.