Require donors to pay with a debit card if they want to purchase Raffle or Sweepstakes entries.
If you’re running a Raffle or Sweepstakes in an area that prohibits donors from purchasing entries with a credit card, you can update your Campaign settings to comply with this regulation. If donors attempt to purchase Raffle or Sweepstakes entries with a credit card, their purchase will be blocked and they’ll be advised to use a different payment method instead.
How do I know if I need to prohibit credit cards for entry purchases?
Raffle and Sweepstakes regulations can differ greatly depending on where your organization is based. Check local laws or reach out to your legal team to get the latest information on regulations in your area.
How do I prevent donors from paying for entries with a credit card?
- Go to Campaigns in the left menu.
- If you have chosen a list view, click on the Campaign title. If you have chosen a grid view, click on the Campaign image.
- Select Campaign Setup.
- Go to Checkout in the timeline at the top.
- Scroll down to Optional settings and select Show optional settings.
- Scroll down to Don’t allow credit cards for purchases containing Raffle/Sweepstakes entries and click on the toggle so it shifts to the right:
- Select SAVE.
What happens when donors try to use a credit card to buy entries?
If a donor has Raffle or Sweepstakes entries in their cart and selects Credit or Debit card as their payment method during checkout, they’ll see the following message:
If they try to use a credit card anyway, the following pop-up will appear:
The donor won’t be able to complete the transaction until they use a different payment method.
What else should I know about prohibiting credit cards for entry purchases?
- Donors will still be able to purchase Raffle or Sweepstakes entries using debit cards, checks (if you enable check payments), and Google Pay or Apple Pay depending on your payment processing settings. PayPal will not be available as a payment option.
- This setting only applies when a donor has Raffle or Sweepstakes entries in their cart. If a donor only wants to donate or make a different kind of purchase, such as Storefront merch, they can still use a credit card.
Frequently Asked Questions
Can donors use debit cards to purchase Raffle or Sweepstakes entries?
Yes, donors can still purchase Raffle or Sweepstakes entries using debit cards even when credit cards are prohibited. They can also use checks (if enabled), Google Pay, or Apple Pay depending on your payment processing settings.
Does this setting affect all purchases on my Campaign Page?
No, this setting only applies when a donor has Raffle or Sweepstakes entries in their cart. Donors can still use credit cards for regular donations or other purchases like Storefront merchandise.
Will donors be notified if they try to use a credit card for entries?
Yes, if a donor attempts to use a credit card for Raffle or Sweepstakes entries, they’ll see a message advising them to use a different payment method. A pop-up will appear if they try to proceed, and the transaction will be blocked until they select an eligible payment method.
Can donors use PayPal to purchase entries when credit cards are restricted?
No, PayPal will not be available as a payment option when credit cards are prohibited for Raffle or Sweepstakes entry purchases.
Do I need to check my local laws before running a Raffle or Sweepstakes?
Yes, Raffle and Sweepstakes regulations vary greatly by location. You should check local laws or consult with your legal team to ensure compliance with regulations in your area, including payment method restrictions.