Check the status of your funds after your Campaign has ended.
What are Donor Advised Funds and how do they work?
RallyUp has partnered with Pledge and GivingStream to collect and distribute funds on behalf of those who can’t set up a Stripe or PayPal account. Both Pledge and GivingStream have a waiting period before funds are distributed to allow refunds and credit card disputes, if any, to be processed.
If you decide to use a Donor Advised Fund (DAF), you won’t be able to choose between Pledge or GivingStream. Instead, our system will automatically determine which DAF you’re eligible for based on your organization information. Learn more here: Understand: Donor Advised Funds (DAFs).
How do I check my fund status if I’m using Pledge?
If you’ve been approved to use Pledge, funds will automatically be delivered to the organization(s) within 15 days of the end of each calendar month. You won’t need to notify Pledge manually. To check your funds withdrawal status, contact Pledge’s customer service team.
How do I check my fund status if I’m using GivingStream?
GivingStream will be automatically notified when your Campaign ends. Funds will be sent to the beneficiary organization after a 90-day holding period.
To check your funds withdrawal status, contact GivingStream’s customer service team.
*Terminology may differ according to Campaign settings.
Frequently Asked Questions
What is the difference between Pledge and GivingStream?
Both Pledge and GivingStream are Donor Advised Funds (DAFs) that collect and distribute funds on behalf of organizations that can’t set up Stripe or PayPal accounts. RallyUp’s system automatically determines which DAF you’re eligible for based on your organization information.
Can I choose between Pledge and GivingStream?
No, you cannot choose between the two. RallyUp’s system automatically determines which Donor Advised Fund you’re eligible for based on your organization’s information and requirements.
How long does it take to receive funds through Pledge?
If you’re using Pledge, funds are automatically delivered to your organization within 15 days of the end of each calendar month. The waiting period allows time for refunds and credit card disputes to be processed.
How long does it take to receive funds through GivingStream?
GivingStream sends funds to beneficiary organizations after a 90-day holding period. This waiting period allows time for processing refunds and credit card disputes. GivingStream is automatically notified when your Campaign ends.
Why is there a waiting period before funds are distributed?
Both Pledge and GivingStream have waiting periods to allow time for refunds and credit card disputes to be processed. This protects both the organization and the DAF from having to reclaim funds after distribution. Learn more about DAFs: Understand: Donor Advised Funds (DAFs).