Learn which browsers and devices presenters and attendees should use to access your Livestream.
What browsers and devices are supported for RallyUp Livestreaming?
RallyUp’s Livestream feature supports most browsers and devices, but these recommendations will help your Livestream run smoothly.
What browsers should presenters and viewers use?
- Presenters: We recommend using Chrome to join the Livestream Studio, as the controls will work best in that browser. Safari and Firefox aren’t supported at this time: Understand: Livestream Studio Presenter Controls.
- Audience: Livestream viewers can use any browser they like.
What devices work best for presenters and attendees?
- Presenters: We recommend using a desktop or laptop to join the Livestream Studio and make it easier to use the controls, especially if you’ve planned multiple activities or want to include pre-recorded content.
- Audience: Attendees can use a desktop, laptop, tablet, or phone to view the Livestream and participate in any Livestream activities.
What should presenters know about audio during Livestreams?
- If you’re a presenter, we recommend using a headset and muting yourself whenever you’re backstage. Even though the audience can’t see or hear you, any presenters onstage can still hear you. The audience might also hear you if any onstage presenters are using external speakers instead of headsets.
Frequently Asked Questions
Can I use Safari to present on RallyUp Livestream?
No, Safari is not currently supported for presenters in the Livestream Studio. We recommend using Chrome for the best experience with Livestream controls. However, Safari works fine for audience members viewing the Livestream.
Can attendees watch my Livestream on their mobile phones?
Yes, attendees can view your Livestream and participate in Livestream activities using any device including desktops, laptops, tablets, or phones. They can also use any browser they prefer.
Why should presenters use a desktop or laptop instead of a mobile device?
While mobile devices are supported, we recommend presenters use a desktop or laptop to access the Livestream Studio. This makes it easier to manage controls, especially if you’ve planned multiple activities or want to include pre-recorded content.
Can other presenters hear me when I’m backstage?
Yes, any presenters who are onstage can hear backstage presenters even though the audience cannot see or hear backstage presenters. We recommend using a headset and muting yourself whenever you’re backstage to avoid audio interference.
What’s the best browser for Livestream presenters?
Chrome is the best browser for Livestream presenters as it provides the most reliable performance with all Livestream Studio controls. Firefox is not currently supported for presenters.