Customize the thank you message sent to Participants and Teams when they register for your fundraiser.
When you add Peer-to-Peer or an A-Thon to your RallyUp Campaign, Participants* and/or Teams* will be sent a welcome email when they register. If you enable Personal Fundraising Pages, this email will also include instructions on how to view, edit, and share their Fundraising Page.
*Terminology may differ depending on Campaign settings.
How do I edit the welcome email?
- Go to Account Navigation in the left menu and select Campaigns.
- If you have chosen a list view, click on the Campaign title. If you have chosen a grid view, click on the Campaign image.
- Select Campaign Setup.
- Go to Options in the timeline at the top and select Peer-to-Peer Options.
- Scroll down to Customize the email sent to new Participants/Teams and format the text as desired. You can even add pictures, links, and bulleted lists:
- Select SAVE.
Can I personalize the welcome email for each Participant or Team?
You can use the merge fields {FirstName} and {LastName} to automatically personalize each email.
Frequently Asked Questions
When do Participants and Teams receive the welcome email?
Participants and Teams receive a welcome email immediately after they register for your Peer-to-Peer or A-Thon Campaign. If you’ve enabled Personal Fundraising Pages, the email also includes instructions on how to view, edit, and share their page.
What can I include in the welcome email?
You can customize the welcome email with formatted text, pictures, links, and bulleted lists. This allows you to provide important information, share resources, offer encouragement, or give specific instructions to your Participants and Teams.
How do I personalize the welcome email for each recipient?
Use the merge fields {FirstName} and {LastName} in your email text to automatically personalize each message. RallyUp will replace these fields with each Participant’s or Team’s actual name when the email is sent.
Can I edit the welcome email after my Campaign has started?
Yes, you can edit the welcome email at any time through your Campaign Options. Changes will apply to all new Participants and Teams who register after you save the updated email.
Do both Participants and Teams receive the same welcome email?
Yes, the same welcome email is sent to both individual Participants and Teams when they register for your Peer-to-Peer or A-Thon Campaign. You can customize the message to address both groups appropriately.