Use Storefront reports to organize your records and identify effective fundraising methods.
When running an online Storefront on RallyUp, you can access and export several reports to help you stay organized. You can also use the data to analyze your fundraising methods, pinpoint which strategies were most successful, and create even more successful Storefront fundraisers in the future.
Insights: Common Excel and Google Sheets Formatting Tips for RallyUp Reports
How do I access Storefront reports?
- Go to Campaigns in the left menu.
- If you have chosen a list view, click on the Campaign title. If you have chosen a grid view, click on the Campaign image.
- Select View Sold Items:
In addition to the report shown above, you can view and export a list of donations and donor information: How-to: Export Donation and Donor Reports.
What information is included in the “View Sold Items” reports?
Selecting this option generates information about each Storefront item purchased:
- Date
- Name
- Amount (how much was paid)
- Item (Item name)
- Quantity (how many of the specified item were purchased)
- Option(s) Selected (only applies if you allow donors to choose between variations of the same item)
- Payment Status (Paid, Pending, or Voided)
You can export two reports from this screen:
This report gives you information about each person who purchased a Storefront item, including:
- Date
- Name
- Amount (how much was paid)
- Item (Item name)
- Quantity (how many of the specified item were purchased)
- Option(s) Selected (only applies if you allow donors to choose between variations of the same item)
- Payment Status (Paid, Pending, or Voided)
Many organizations use this report to coordinate item delivery if needed. If your Campaign included a Storefront and other fundraising Components, you can also use this report to determine and what percentage of the overall amount raised came from the Storefront.
If a donor purchases more than one item in a single transaction, each item will have its own row in the report. If a donor purchases multiples of the same item in a single transaction, the multiples will be shown in the same row and the quantity will be noted.
This report gives you information about each Storefront item purchased, including:
- Item Name
- Variation (size, color, etc.)
- Quantity Sold
You can use this report to run analytics on which items were most popular and plan for future fundraisers accordingly.
Frequently Asked Questions
How do I export Storefront reports?
You can export both the Sold Items report and Order Summary report directly from the View Sold Items screen in your Campaign dashboard. Both reports download as .csv files that you can open in Excel or Google Sheets for analysis.
What’s the difference between Sold Items and Order Summary reports?
The Sold Items report shows detailed buyer information including names, emails, and payment status for each transaction. The Order Summary report provides aggregate data showing total quantities sold for each item and variation, helping you identify your most popular products.
Can I track which Storefront items sold the most?
Yes, use the Order Summary report to see quantity sold for each item and variation. This report is perfect for analyzing product popularity and planning inventory for future fundraisers.
What does “Pending” payment status mean in the Sold Items report?
A “Pending” status indicates the payment has not yet been processed or completed. This may occur when a payment method requires additional processing time or verification before funds are transferred.
How can I use Storefront reports to coordinate item delivery?
The Sold Items report includes buyer names, email addresses, and specific items purchased with quantities. Many organizations use this report to create shipping labels, coordinate pickup schedules, or manage fulfillment for physical merchandise.