Update your account information whenever you need.
If you need to change any personal account information associated with your account, you can do so anytime.
How do I change my name or email on RallyUp?
- Go to rallyup.com and create or log into your account.
- Click on the circle with your initials in the upper right corner of the screen, then select My Account.
- Select Edit Profile:
- From here, you can edit the email address, home address, phone number, and avatar image associated with your account.
- Select SAVE.
Frequently Asked Questions
Can I change the email address associated with my RallyUp account?
Yes, you can change your email address at any time by going to My Account, selecting Edit Profile, and updating your email field. Make sure you have access to the new email address for verification purposes.
Will changing my email affect my existing Campaigns?
No, changing your account email does not affect any active or past Campaigns. All your Campaigns, donation data, and account history remain unchanged when you update your personal information.
What personal information can I edit in my RallyUp account?
You can edit your email address, home address, phone number, and profile avatar image. These changes apply to your personal account and do not affect your organization’s public information on Campaign Pages.
Do I need to verify my new email address after changing it?
Yes, RallyUp will send a verification email to your new address to confirm the change. You’ll need to click the verification link to complete the email update process.
Can I change my account name without creating a new account?
Yes, you can update your name directly in the Edit Profile section of My Account. There’s no need to create a new account, and all your existing Campaigns and data will remain associated with your updated profile.
How do I change my organization name?
The Organization display name in your Profile settings is locked in when you first enter it. If you need to change it, contact our customer support team at success@rallyup.com or by clicking on the chat icon in the lower right corner of your screen. This measure helps prevent fraud and ensures that your donors can trust that any Campaign run in your organization’s name is legitimate.