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Online Fundraising for Nonprofit Organizations

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Funding and Service Fee Policy 

  • Funding 
  • Service Fees

Funding 

As an Administrator who has access to an organization account on the RallyUp Platform, your use of the RallyUp Services (as defined in the RallyUp Terms of Use) is governed by this Funding and Service Fee Policy, the Terms of Use, the Privacy Policy, and all other applicable terms and conditions. You may choose to receive Contributions made to your Campaign(s) by using your own Stripe credit card processing or Paypal account (“Direct Funding”), or by using a Third Party Fund’s payment processing account (“Third Party Funds”). 

Direct Funding. If you elect to use Direct Funding, you will create and/or link a Stripe or Paypal account to your RallyUp account in your organization settings. Contributions received for your Campaign(s), net of any Service Fees and Costs as described in the Service Fees section below, will be received in this account as Contributions are made, and are subject to the Stripe Services Agreement as described in Section 14a or the Paypal Services Agreement as described in Section 14b of the Terms of Use. 

The funds in your Stripe or Paypal account will be provided to you on the basis defined between you and Stripe or Paypal by the settings in your Stripe or Paypal account and per the terms of the Stripe or Paypal Services Agreement. 

Third Party Funds. If you elect to use Third Party Funds, the Fund will collect and retain Contributions made to your Campaign(s) on your behalf, net of any Service Fees and Cost as described in the Service Fees section below, and are subject to the Pledges Service Agreement or Giving Stream Services Agreement as described in Section 14c of the Terms of Use.

The funds collected by Pledge or GivingStream will be provided to you on the basis defined between you and Pledge or GivingStream and by the terms of Pledge or GivingStream Service Agreement.

Advocate Funding. Contributions made to Campaign(s) created by Administrators who do not have access to an organization account on the RallyUp Platform (“Advocate” Users) will be received using Third Party Funds. RallyUp may, at its discretion, make or require a change to this policy for any specific Campaign. 

Service Fees

Administrators may be charged a Service Fee as a portion of the Contributions they receive. Service Fees are effective on the date that they are posted to the RallyUp Pricing Page and will be incurred at the then-current rate. If we make any material change to the Service Fees, we will notify Users by sending an email, by posting a notice through the Services, or by other means as deemed appropriate. Your continued use of the Services or the Site after any such change in Service Fees constitutes your acceptance of these changes. 

Service Fees may vary based on the type of the Campaign they apply to and the selections made by the Administrator when they create a Campaign. Service Fees apply to every Contribution, even if a specific Contribution is later refunded or is deemed to be not valid for any reason. 

Service Fees are exclusive of all taxes, levies, or duties imposed by taxing authorities. You are solely responsible for payment of all such taxes, levies, or duties. You agree to pay all such taxes, levies or duties that may be applicable to Contributions collected for your Campaign(s). 

Contributions are subject to additional processing fees in addition to the Service Fees. These include, but are not limited to, credit card processing fees, credit card chargeback fees, wire transfer fees, third party funds fees, and other processing costs (“Costs”). 

Service Fees and/or Costs from Contributions to your Campaign(s) will be subtracted from the amount of each Contribution prior to the remittance of such Contribution to you. If the amount of any Contribution, is insufficient to pay the Services Fees and/or Costs incurred on that Campaign, we will provide you with an invoice in the amount of the unpaid amount of the Service Fees and/or Costs. You agree to pay the invoiced amount within ten (10) business days of us sending the invoice to you via email or regular mail. Failure to pay the invoiced amount on a timely basis for any reason will be considered a violation of the Terms of Use. The phrase “business days” shall mean all calendar days other than legal holidays of the State of Arizona, Saturdays, and Sundays. If the due date for payment of an invoice falls on a non-business day, then payment shall be due on the next business day.

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